Footmates – Brooklyn Shoe: Cognac Footmates

Quick Shipping and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL as well as other top global carriers, we are able offer a variety shipping options. Our warehouse staff is highly educated and will package the items according to our exact and precise specifications. Your items are carefully inspected and properly secured before shipping. We deliver to hundreds of thousands of customers every day across different countries. This shows our commitment to becoming the biggest retailer on the internet. There are distribution centers as well as warehouses across Europe and the USA.

Note: Orders that include more than one item will be assigned a processing date according to the item.

Prior to shipping, we examine the items ordered thoroughly before sending the items. Today, the majority orders will be shipped within 48 hours. Delivery time ranges between 3-7 days.

Returns

Due to multiple entities which include the factory as well as the warehouse, we're unable to fully manage stock. The actual inventory can change at any moment. Please understand it may happen that your order is out of stock after the order has been placed.

Our policy runs for a period of 30 days. If thirty days have passed from the date you purchased the item, we cannot offer you a return or exchange.

You can only return a product when it's unopened and in the same condition when you received it. It must also be in the original packaging.