Freya Pony JellyCat

Speedy Shipping and professional packaging

We offer a broad range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are extremely skilled and will package your items according to our precise and precise specifications. Before shipping, all goods are carefully examined and safely secured. Everyday we deliver thousands of packages to customers across many countries. This is a sign of our determination to be the largest online retailer on the planet. We have distribution centers and warehouses located in Europe as well as the USA.

Note: Orders with more than one item will be assigned a processing date according to the item.

Before shipment, all ordered items will be thoroughly inspected. The majority of orders will be sent within 48 hours. It is expected that delivery will take between three and seven days.

Returns

Due to multiple entities, including the factory and the warehouse, we cannot completely manage our stock. The stock levels may fluctuate at any given time. You may not receive your order after it has been placed.

Our policy is valid for a period of 30 days. We cannot replace or refund your purchase if it has been 30 days since the purchase.

The item must not be used, and it must be in the original packaging. It should also be in its original packaging.