Jellycat – Albert Jack Russell JellyCat

Speedy Shipping and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL, and other leading global carriers, we can offer a variety shipping options. Our warehouse staff are highly trained and will be able to pack your goods in accordance with our exact and precise specifications. Before they are shipped your items will be thoroughly examined and secured. Each day, we ship to thousands of customers in different countries. The fact that we're committed to becoming the biggest online retailer in the World is clear. Warehouses and distribution centres can be located throughout Europe as well as the USA.

Note: Orders that include more than one item will be assigned a processing date according to the item.

Prior to shipping before shipping, we'll inspect thoroughly the items you've ordered. Today, the majority orders will be sent within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

The stock is constantly changing. It's not completely managed by us since we are involved with multiple parties such as the factory and the storage. Stocks can be changed at any moment. Be aware that it's possible for your order to run out of stock even after you have made the order.

The policy is 30 days. If you have passed 30 days by since your purchase and we are unable to offer you a return or exchange.

The item should not be used and in the original packaging. It should also be in the original packaging.